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Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing and using Journey Jetstream's services, you accept and agree to be bound by the terms and provision of this agreement.

2. Travel Services

Journey Jetstream provides travel planning, booking assistance, and consultation services. We act as intermediaries between travelers and service providers including airlines, hotels, and tour operators.

3. Booking and Payment

All bookings are subject to availability and confirmation. Payment terms vary by service provider. Cancellation policies are determined by individual suppliers and will be communicated at time of booking.

4. Travel Insurance

We strongly recommend purchasing comprehensive travel insurance. Journey Jetstream is not responsible for costs incurred due to trip cancellations, medical emergencies, or other unforeseen circumstances.

5. Limitation of Liability

Journey Jetstream's liability is limited to the cost of services provided. We are not liable for actions of third-party service providers, weather conditions, or circumstances beyond our control.

6. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

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Privacy Policy

Last updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support. This includes:

• Name, email address, phone number
• Travel preferences and requirements
• Payment information (processed securely by third parties)
• Communication records

How We Use Your Information

We use the information we collect to:

• Provide and improve our travel services
• Process bookings and payments
• Communicate with you about your trips
• Send promotional materials (with your consent)
• Comply with legal obligations

Information Sharing

We may share your information with:

• Travel service providers (airlines, hotels, etc.)
• Payment processors
• Legal authorities when required

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us to exercise these rights.

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Cookie Policy

Last updated: December 2024

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve our services and user experience.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization, such as remembering your travel preferences.

Marketing Cookies

With your consent, we use marketing cookies to deliver personalized advertisements and measure the effectiveness of our marketing campaigns.

Managing Cookies

You can control and manage cookies in various ways:

• Browser settings: Most browsers allow you to refuse or accept cookies
• Third-party tools: Various tools are available to help you manage cookies
• Opt-out links: Some cookies can be disabled through specific opt-out mechanisms

Contact Us

If you have any questions about our use of cookies, please contact us through our website contact form.